Service
Maintenance Guide
Maintenance Is Divided Into Free Maintenance
For Defects And Paid Maintenance For
Improvement And Operation.
Routine Maintenance
- 1. Design Maintenance
- - Regular content updates and design adjustments
- - Additional development and modifications for events and specific purposes
- 2. Program Maintenance
- - Assigning dedicated team for maintenance and provide hotline
- - Cost estimation based on agreed scope of maintenance tasks
Maintenance on a
case-by-case basis
- 1. Design Maintenance
- - Image editing: Main/service visual image and other image adjustment
- - Content editing: Addition, modification and deletion of existing registered content
- - Content production : Announcement design, popup design, additional content design for products
- 2. Program Maintenance
- - Assigning dedicated team for maintenance and provide hotline
- - Cost estimation based on agreed scope of maintenance tasks
Defect Maintenance
- 1. Design Maintenance
- - In the event of system errors (After service launch)
- - Correct typos and link errors
- - Free maintenance and support for the specified period in case of a contract
- 2. Program Maintenance
- - Assigning dedicated team for maintenance and provide hotline
- - Cost estimation based on agreed scope of maintenance tasks>
